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Shipping & Returns

Shipping & Returns
Delivery: Your order will be despatched using Royal Mail unless stated otherwise.
Returns: All returns must be agreed by ourselves before being accepted. Please contact us first. If you are un-happy with your purchase or have a change of heart, please advise us within 7 days of receipt. Returns will only be accepted provided that they are in a saleable and un-opened condition. You must return your purchase using a trackable method such as Recorded Delivery. Once your item has been safely returned to us, you will receive a full refund. We will refund your original delivery charge when a product is faulty or damaged, but not when a product is simply don't want it.
Faulty Goods: If you receive an item supplied by ourselves and it is found to be faulty, parts missing or an item was mis-represented on our website, please contact us within 7 days of receipt. If we can supply replacement parts or a new item, we will do so. If we cannot supply replacement parts, we will arrange for the return of the item, re-imbursing postage costs and cost of goods as applicable. We will only refund “reasonable” postage costs and not expensive courier or special delivery options. Your Statutory Rights are not affected

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If you'd rather call and order over the phone please call on
0044 (0)1207 544 743